scilly ferries

Harland & Wolff (Scilly Ferries) Ltd. is a new ferry service launching in Spring 2024 operating between Penzance and St Mary’s.

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The Shop, Quay House, The Bank, St Mary’s, Isles of Scilly, TR21 0HY

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Website Terms of Use

Welcome to (the "Website").

This Website is owned and operated by Harland & Wolff (Scilly Ferries) Limited trading as "Scilly Ferries", a limited company, registered in England and Wales under company number 15414397 whose registered office is at Riverbank House, 2 Swan Lane, London EC4R 3TT.

In these Terms of Use, the words "we", "our" or "us" means Scilly Ferries, and "you" or "your" means you as a user of the Website.

To contact us regarding the Website or these Terms of Use (or if you have any questions), please do so via email at or via our contact page at


  • 1.1 By accessing and using the Website, you are agreeing to be bound by and comply with these Terms of Use. If you do not accept these Terms of Use, you should not use the Website.
  • 1.2 We may change these Terms of Use at any time and you should check the Terms of Use regularly to ensure that you are aware of any changes. Your continued use of the Website after such changes are posted on the Website will constitute your agreement to the Terms of Use.
  • 1.3 Please also read our Privacy Policy and Cookie Policy which explain how we may collect and use information about you via this Website.
  • 1.4 Please note that separate terms and conditions apply to your bookings and journeys on our ferry service, our Scilly Ferries Residents’ Club, any schemes or promotions which we may run and any other goods or services we may offer via our Website. You can find the relevant terms and conditions on this Website.


  • 1.5 Access to our Website is permitted on a temporary basis and we reserve the right to suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
  • 1.6 We may update our Website and may change the content at any time. The content on our Website is provided for general information only. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is error free, accurate, complete or up-to-date.
  • 1.7 You agree that you will not:
    • 1.7.1 Attempt to decompile, reverse engineer, disassemble or otherwise to derive source code from the Website;
    • 1.7.2 Tamper with, hinder the operation of, make unauthorised modifications to the Website including attempting to interfere with the access of any user, host or network;
    • 1.7.3 Use the Website for any activities which breach any laws or regulations or infringe any third party rights;
    • 1.7.4 Remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices of ours or any third party;
    • 1.7.5 Use the personal information of another person in order to access or use the Website; and
    • 1.7.6 Transmit any bug, virus or other disabling feature to or through the Website.
  • 1.8 Where you are provided with any information about your customer account, such as a user name or password, or any other piece of information as part of our security procedures that you use to access your account via our Website, you must treat such information as confidential and you must not disclose it to any third party. The right to use any secure areas of the Website and/or member services on our Website is personal to you, and you may not share nor allow other people to use your log-in details.
  • 1.9 You are responsible for all activity and for the accuracy and completeness of all information and requests sent using your name, username, password or any other personal identification implemented to identify you.
  • 1.10 You must notify us immediately if you become aware of any unauthorised use of your customer account or other account related security breach. If you inform us, or if we have reason to believe, that unauthorised use is being made of the Website (whether by you or through your customer account) then, in addition to any other rights we have or actions we are permitted to take, we may suspend your access to your customer account, any secure areas of the Website, or member services immediately (and without notice to you) or take any other steps we believe are necessary to prevent such unauthorised use.


  • 1.11 We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
  • 1.12 You may save and print copies of extracts from this Website in hard copy for your personal use.
  • 1.13 You may supply a copy of any extract from this Website to an individual third party for their personal use only, provided that:
    • 1.13.1 You acknowledge that this Website is the source of the extract, and include the address of the Website and the date of the extract in any such copy;
    • 1.13.2 You inform the third party that these licence conditions apply to him and he must comply with them;
    • 1.13.3 You copy the extract in full, with no amendment or editing;
    • 1.13.4 The extract is not supplied for any commercial purpose or for a fee; and
    • 1.13.5 The extract is not incorporated in any other work or publication.
  • 1.14 If you wish to reproduce or use information from this Website beyond the terms of this licence, please contact us for express consent. You can do this by addressing your request to


  • 1.15 We provide the Website on an "as is" and "as available" basis and to the fullest extent permissible by law we do not guarantee that our Website will meet any particular requirements, or be available, accessible, uninterrupted, timely, secure or operate without error, or that it will be free from viruses, worms, Trojans or other harmful elements. We recommend that you protect your equipment by having appropriate anti-virus software in place.<
  • 1.16 Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources so we assume no responsibility for the content of such sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use or reliance of them.
  • 1.17 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.
  • 1.18 We will not be liable to any person for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Website; or use of or reliance on any content displayed on our Website. In particular, we will not be liable for:
    • 1.18.1loss of profits, sales, business, or revenue;
    • 1.18.2business interruption;
    • 1.18.3loss of anticipated savings;
    • 1.18.4loss of business opportunity, goodwill or reputation; or
    • 1.18.5any indirect or consequential loss or damage.
    • 1.19Nothing in these Terms of Use is intended to exclude or limit for any liability that cannot be excluded or limited by law.


We reserve the right in our absolute discretion to prohibit any link from another site to materials or information on this Website without notice. Any link to material or information on this Website must be neither misleading nor deceptive and must fairly indicate this Website as the destination of the link. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.


These Terms of Use shall be governed and construed in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales in relation to any dispute in relation to them.

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